Reporting an Incident

Indicators of terrorism

The National Security Hotline is the best way for the public to report possible signs of terrorism; do not report such activity to the BGLU. You can contact the National Security Hotline in the following ways:

  • By telephone, on 1800 123 400. If you are travelling overseas you can call the hotline on (+61) 1300 123 401.
    • If you need an interpreter, call the Translating and Interpreting Service on 131 450 and ask them to call the National Security Hotline on 1800 123 400.
       
    • For TTY users the number is 1800 234 889.
       
  • By email, to hotline@nationalsecurity.gov.au
     
  • By SMS, to 0429 771 822
     
  • By mail to:

National Security Hotline
Department of Home Affairs
6 Chan Street
BELCONNEN ACT 2617

Indicators of espionage, foreign interference or sabotage

To report signs of espionage, foreign interference or sabotage, industry partners should contact ASIO Outreach. Australian Government partners should use the Australian Government Contact Reporting Scheme (CRS) by emailing ASIO. ASIO uses the CRS to identify hostile activity directed against Australia and its interests, government employees and contractors, and people with an Australian Government security clearance. ASIO also uses the CRS to identify trends, including:

  • what information is of interest to foreign intelligence services;
  • who is interested in the information; and
  • the methods foreign intelligence services are prepared to use to collect information.

ASIO uses this information to formulate threat assessments and security intelligence advice. Threat assessments help agencies understand threats to their resources and formulate appropriate countermeasures to mitigate threats and manage risks.

If an employee believes they have been the subject of contact by a foreign national which meets the reporting criteria, they should report the incident to their Agency Security Adviser (ASA). The ASA can provide employees with a Contact Report form.